Restaurant Claims: Unauthorized Listings
Restaurants have sued Grubhub alleging the platform listed their menus without authorization, took orders that the restaurants received and fulfilled, charged customers delivery fees while the restaurant provided its own delivery, and in some cases listed outdated menus or incorrect pricing. These claims allege trademark infringement, tortious interference, and unfair competition.
The NYC Department of Consumer and Worker Protection fined Grubhub for similar practices -- listing restaurants that had not contracted with Grubhub and charging excessive fees. The enforcement action provided a factual basis for civil litigation. New York City subsequently enacted a law requiring consent before listing restaurants.
Consumer Hidden Fee Claims
Consumer class actions allege Grubhub's fee structure is deceptive: base menu prices are shown at checkout before fees are revealed; service fees, delivery fees, and small order fees are added late in the checkout process; and total costs often exceed what consumers could obtain ordering directly from the restaurant. California's consumer protection laws and FTC regulations on drip pricing provide the framework for consumer claims.
Who Qualifies
Restaurants listed on Grubhub without their consent and charged fees for orders they fulfilled may have claims. Consumers who paid undisclosed fees and were misled about total costs may have consumer protection claims. Related: Ticketmaster Class Action Lawsuit.
Status 2026
Grubhub litigation is active. Regulatory actions in NYC have provided precedent. No comprehensive class action settlement covering current claims has been announced.
How to Get Legal Help
If you believe you qualify based on the eligibility criteria described above, the next step is a free consultation with an experienced attorney. Most plaintiff-side attorneys handling these cases work on contingency -- meaning you pay nothing unless your case results in a recovery. Bring any relevant documentation including receipts, correspondence, or evidence of the harm you experienced.
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Grubhub Class Action Lawsuit: Hidden Fees & Restaurant Listing Claims: Frequently Asked Questions
Answers to the most common questions about this case and your legal options.
Did Grubhub list restaurants without permission?
Yes, this has been documented in regulatory enforcement actions and is the basis of restaurant lawsuits against Grubhub.
Are Grubhub fees disclosed?
Grubhub discloses fees at checkout, but consumer lawsuits allege the fee structure is revealed too late in the process to constitute adequate disclosure.
Is there a Grubhub settlement?
No comprehensive settlement covering current claims has been announced as of June 2026.
Can restaurants sue Grubhub?
Yes. Restaurants listed without consent have viable trademark and unfair competition claims. Several have pursued legal action successfully.
What did New York City do about Grubhub?
NYC fined Grubhub and enacted a law requiring delivery platforms to obtain restaurant consent before listing. The enforcement set a significant precedent.