The Cancellation Case: A Partial Ruling Against SiriusXM
New York Attorney General Letitia James sued SiriusXM in state court, alleging the company made canceling a subscription unreasonably difficult, describing a process that reportedly required customers to navigate a lengthy, scripted retention conversation with a live agent trained not to accept no as an answer, even though the company could process cancellations with the click of a button.
In November 2024, a New York state court judge ruled that while SiriusXM did not commit fraud or engage in deceptive practices as the Attorney General had alleged, its cancellation process did violate the federal Restore Online Shoppers Confidence Act, which requires businesses to provide a simple mechanism for consumers to stop recurring charges. SiriusXM stated it intended to appeal the ruling as to those technical violations, while emphasizing the court had not found fraud or deception. Separately, SiriusXM has said it will comply with a newer FTC click-to-cancel rule requiring cancellation to be as easy as signing up.
A Separate Case Over an Undisclosed Fee
A different class action, filed by Oregon residents in June 2024, alleges SiriusXM deceptively advertised its music subscription plans at prices that did not include a mandatory US Music Royalty Fee, which the lawsuit says added 21.4 percent to the advertised price. According to the complaint, a plan advertised at 5 dollars a month actually cost about 6.07 dollars once the fee was applied, with the fee itself, according to court findings cited in later proceedings, having generated more revenue for SiriusXM in 2023 than the company actually paid out in music royalties that year.
SiriusXM moved to dismiss this case in 2025, arguing the claims were filed too late and that the case was moot since the company had since begun disclosing full pricing upfront in its advertisements, in part to comply with a new California all-in pricing law. A federal judge denied that motion, allowing the fee-related claims to continue.
Where Things Stand
These are two separate, ongoing legal matters rather than a single unified case. The cancellation ruling stems from a government enforcement action by New York state, while the royalty fee case is a private class action originating in Oregon federal court, and each addresses a different aspect of SiriusXM subscriber practices.
As of this update, SiriusXM has indicated it intends to appeal the cancellation ruling, and the royalty fee case remains in active litigation following the denial of the motion to dismiss. No global settlement covering either issue has been reached.
How to Get Legal Help
If you struggled to cancel a SiriusXM subscription or believe you were charged a fee not clearly disclosed in the advertised price, document your cancellation attempts and any pricing emails or advertisements you received. These are separate legal matters, so keep records specific to whichever issue affected you.
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SiriusXM Class Action Lawsuit: Cancellation and Hidden Fee Claims: Frequently Asked Questions
Answers to the most common questions about this case and your legal options.
What did the New York lawsuit against SiriusXM find?
That SiriusXM cancellation process violated the federal Restore Online Shoppers Confidence Act by not providing a simple way to stop recurring charges, though the court found the company did not commit fraud or engage in deceptive practices as separately alleged.
What is the separate SiriusXM fee lawsuit about?
A class action alleging SiriusXM advertised music subscription prices without including a mandatory US Music Royalty Fee, which reportedly added 21.4 percent to the actual charge. A judge denied SiriusXM motion to dismiss the case in 2025.
Are these the same lawsuit?
No. The cancellation ruling came from a New York Attorney General enforcement action, while the fee case is a separate private class action originally filed by Oregon residents. They involve different courts, different legal theories, and different SiriusXM practices.
Is SiriusXM appealing?
Yes, regarding the cancellation ruling. The company stated it intends to appeal the finding of technical violations, while noting the court did not find fraud or deception.
Has either case resulted in a settlement?
No. As of this update, both matters remain unresolved, with the cancellation ruling subject to appeal and the fee case continuing in active litigation after surviving a motion to dismiss.