The Main Categories
Driver claims concern classification: whether drivers engaged as independent contractors should be treated as employees, which determines minimum wage, overtime and expense reimbursement.
Rider claims concern pricing and fees — whether the total charged matched what was quoted, and how service and booking fees were presented. Safety claims concern screening and the response to prior complaints.
Arbitration Shapes What Is Possible
Both rider and driver terms contain arbitration clauses with class waivers. Much of this litigation is therefore fought over whether a claim proceeds as a class at all, before any question of merit.
Enforceability varies by state and by claim type, and several jurisdictions restrict enforcement against particular categories. Mass individual arbitration has become the practical alternative where class treatment is blocked.
Why Classification Matters Beyond Pay
Contractor status also limits how far the platform is responsible for what a driver does. That affects injured third parties, who cannot rely on the employer liability route and must look to the insurance periods instead.
Separate Matters Not Covered Here
Assault claims, delivery platform claims and collision claims each proceed separately with their own classes and standards. Membership in one says nothing about the others, and a release in one does not release the rest.
Also Covered in This Section
This section covers 3 related matters. Each has its own page:
- Uber Class Action Sign-Up: Filing a Claim the Right Way
- Uber Background Check Lawsuit: Screening and Disclosure Claims
Before You Act
Thinking About Filing a Claim?
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Uber Class Action Lawsuit: The Active Claim Categories: Frequently Asked Questions
Answers to the most common questions about this case and your legal options.
What is the main driver claim?
That drivers classified as independent contractors should be treated as employees, which would carry minimum wage, overtime and expense reimbursement. The applicable test varies by state.
Can riders bring a class action?
Rider claims usually concern pricing and fee presentation. Whether they proceed as a class depends on the arbitration clause in the terms accepted at sign-up and on the state involved.
Does the arbitration clause block everything?
It typically requires individual arbitration and waives class treatment, but enforceability varies and several states restrict it for specific claim types. Mass individual arbitration is the common workaround.
Am I in more than one class?
Possibly. Classification, pricing and safety claims are separate cases with separate definitions. Each requires its own claim and has its own deadline.
Legal Disclaimer
This article is general legal information, not legal advice, and does not create an attorney-client relationship. Case status, eligibility criteria, and any amounts described are as reported at the date shown and may change. Consult a licensed attorney in your jurisdiction about your own situation.